Shipping policy

Shipping Policy

Thank you for shopping with us! We're committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
During sales, holidays, or new product launches, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address and the selected shipping method.

Example:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days (where available)

Free standard shipping is available on orders over $100 (before taxes and after discounts).

Delivery Times

Estimated delivery times begin after your order has been processed.

Please note that shipping times are estimates and may be affected by weather, carrier delays, holidays, or other circumstances outside of our control.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with a tracking number so you can monitor your package's progress.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

If a package is returned to us due to an incorrect address or failed delivery attempts, the customer is responsible for any reshipping fees.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly. We are happy to assist you with filing a claim whenever possible.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item(s) and packaging so we can resolve the issue promptly.